FAQ

Q: What should I do after payment

A: Wait for us to send you the photo of your shoes and the waybill (we will process the shipment within 48 hours)

Q: When will my shoes ship?

A: Usually delivery time is 9-21 days (worldwide)

Q: How should I track my package?

A: After the package generates the tracking number we send to you (within 72 hours) track your package via www.dwangsneaker.shop

Q: My area is a remote area, will you ship normally?

A: Of course, we ship worldwide and will not charge any extra postage

Q: Will my items be taxed?

A: No, we have paid tax for your package

Q: I need expedited delivery

A: We currently do not support expedited packages. The speed at which a package is delivered depends largely on the speed of customs inspection. We cannot control this time.

Q: Are you legal?

A: Of course, we are 100% legit and many customers trust us.

Q: How to pay

A: PayPal/Credit Card/Bank Card/Debit Card PayPal PayPal/Credit Card/Bank Card/Debit Card PayPal/Credit Card/Bank Card/Debit Card payment, after buying shoes, there will be a detailed tutorial to teach you how to pay the order (if any Any questions, please contact us)

Q: Is my payment at risk?

A: No, if there is any problem with your payment, you can contact us by WhatsApp/Email, we will refund all unconfirmed payments

Reminder: Please be sure to fill in your email address when paying so that we can process the order. After payment, we will send the items you purchased and the waybill to the email you filled in.